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All stock sent out is considered alive and true to name. Any stock that fails to leaf out will be replaced. Stock that leafs out but dies during the first growing season will be replaced at half the original price. The customer is responsible for paying the freight cost on all replacements. Claims must be made no later than August 1st of the first growing season.
If it is too late in the growing season to send a replacement, a credit will be applied to your account. This credit can be used at any time to purchase more Whiffletree product. This credit is not refundable.
Although we sell hardy trees and plants, we can’t guarantee overwinter survival due to factors beyond our control.
Our goal is to send only high quality stock, but in working with live plants and human fallibility, we realize perfection isn’t always attained. We want you to be successful and satisfied.